Admin & Operations

What you're hiring for

Operations people who free your team to focus.

The admin and ops professionals you hire through Pulso handle the coordination, communication, and process work that eats into your team's time — reliably, without micromanagement.

Executive & admin support

Assistants who manage calendars, coordinate travel, handle correspondence, and keep executives and teams organized — without needing to be told what needs doing next.

Customer support

Support reps who handle tickets, live chat, and email queues — resolving issues with clarity and care, and escalating the right things to the right people.

Operations coordination

Ops coordinators who manage vendors, track projects, maintain documentation, and make sure the processes your business runs on actually stay on track.

Accounting & bookkeeping

Bookkeepers and accounting support who manage AP/AR, reconcile accounts, maintain records, and keep your financials accurate and current.

AI-native by default

More done per person, not more people.

After you select your hire, they go through our proprietary AI bootcamp — so they use AI productivity tools as part of how they work, not occasionally.

Automated scheduling & research Admin staff who use AI tools to manage complex scheduling, research vendors, and prepare briefing docs faster than traditional methods.

AI-assisted customer support Support reps who use AI to draft responses, surface relevant knowledge base articles, and resolve tickets faster without sacrificing quality.

Process documentation Ops coordinators who use AI to generate, maintain, and improve SOPs — keeping your team's processes documented and up to date.

Roles we place

Every admin and ops role covered.

From executive-level support to customer-facing roles and back-office operations, matched to your team size and workflows.

Executive Assistant

Administrative Assistant

Virtual Assistant

Operations Coordinator

Customer Support Rep

Customer Success Manager

Bookkeeper

Accounts Payable / Receivable

Data Entry Specialist

Office Manager

Associatetask-focused, work with direction

Midindependent, owns their function

Seniormanages complexity and priorities

Two ways to build

Add individuals, or build an ops team.

Staff augmentation

Add individual admin or ops professionals to your existing team. You direct the work day to day. We handle sourcing, compliance, payroll, equipment, and keeping each person performing and engaged.

Dedicated teams

Stand up a standing operations team — support, admin, and back-office — that you can scale as the business grows. Same people support: coaching, retention, check-ins, escalation. You set priorities.

More of what we staff